Privacy Policy
Last Updated: January 7, 2025
1. Introduction
Welcome to Ghar Bazaar ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our mobile application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, password
- Profile Information: Business name, profile photo, location, business type
- Product Information: Product photos, descriptions, prices, categories
- Order Information: Shipping addresses, payment information, order history
- Communication: Messages, reviews, ratings, customer support inquiries
2.2 Information Automatically Collected
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App usage patterns, features accessed, time spent on app
- Location Data: General location (city/region) for product listings and delivery
- Log Data: IP address, browser type, access times, pages viewed
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraud
- Personalize your experience and provide relevant content
- Send you marketing communications (with your consent)
- Comply with legal obligations
4. How We Share Your Information
We may share your information in the following situations:
- With Other Users: Your public profile, product listings, and reviews are visible to other users
- Service Providers: We share data with third-party service providers who perform services on our behalf (e.g., payment processing, cloud storage, analytics)
- Business Transfers: In connection with any merger, sale, or acquisition
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: For any other purpose disclosed to you with your permission
5. Data Storage and Security
We use industry-standard security measures to protect your information:
- Data is encrypted in transit and at rest
- We use Firebase (Google Cloud Platform) for secure data storage
- Access to personal data is restricted to authorized personnel only
- We regularly review and update our security practices
Note: While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information in the app settings
- Deletion: Request deletion of your account and data
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request your data in a portable format
To exercise these rights, contact us at the email address provided below.
7. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. Third-Party Services
Our app uses third-party services that may collect information:
- Firebase (Google): Authentication, database, storage, analytics
- Payment Processors: For processing transactions (if applicable)
- Analytics Services: To understand app usage and improve our service
These services have their own privacy policies. We encourage you to review them.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
12. Consent
By using Ghar Bazaar, you consent to our Privacy Policy and agree to its terms.
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