Privacy Policy

Last Updated: January 7, 2025

1. Introduction

Welcome to Ghar Bazaar ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our mobile application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, phone number, password
Profile Information: Business name, profile photo, location, business type
Product Information: Product photos, descriptions, prices, categories
Order Information: Shipping addresses, payment information, order history
Communication: Messages, reviews, ratings, customer support inquiries

2.2 Information Automatically Collected

Device Information: Device type, operating system, unique device identifiers
Usage Data: App usage patterns, features accessed, time spent on app
Location Data: General location (city/region) for product listings and delivery
Log Data: IP address, browser type, access times, pages viewed

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraud
Personalize your experience and provide relevant content
Send you marketing communications (with your consent)
Comply with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

With Other Users: Your public profile, product listings, and reviews are visible to other users
Service Providers: We share data with third-party service providers who perform services on our behalf (e.g., payment processing, cloud storage, analytics)
Business Transfers: In connection with any merger, sale, or acquisition
Legal Requirements: When required by law or to protect our rights
With Your Consent: For any other purpose disclosed to you with your permission

5. Data Storage and Security

We use industry-standard security measures to protect your information:

Data is encrypted in transit and at rest
We use Firebase (Google Cloud Platform) for secure data storage
Access to personal data is restricted to authorized personnel only
We regularly review and update our security practices

Note: While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct your information in the app settings
Deletion: Request deletion of your account and data
Opt-Out: Unsubscribe from marketing communications
Data Portability: Request your data in a portable format

To exercise these rights, contact us at the email address provided below.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Third-Party Services

Our app uses third-party services that may collect information:

Firebase (Google): Authentication, database, storage, analytics
Payment Processors: For processing transactions (if applicable)
Analytics Services: To understand app usage and improve our service

These services have their own privacy policies. We encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: admin@ghar-bazaar.com

App: Ghar Bazaar

Location: Pakistan

12. Consent

By using Ghar Bazaar, you consent to our Privacy Policy and agree to its terms.